Terms & Conditions

The information, estimates, and suggestions provided by Ask a Mechanic are offered for general informational purposes only and do not constitute professional repair guarantees, cost commitments, or diagnostic certainties.

By receiving this advice, the recipient understands and agrees that:

No Liability for Results

Ertson Pages LLC dba Ask a Mechanic is not liable for any outcomes, damages, or additional issues that may arise from acting upon this guidance. Vehicles are complex systems, and recommendations given without in-person inspection are inherently non-binding and speculative.

No Guarantee of Pricing or Cost Accuracy

Any cost estimates or repair ranges discussed are general ballpark figures based on experience, and may vary due to parts availability, labor rates, location, or unforeseen damage. Actual repair costs may be higher or lower, and Ask a Mechanic assumes no responsibility for discrepancies.

No Formal Diagnosis

All advice is offered without physical inspection or diagnostics, unless explicitly stated otherwise. As such, any information should be treated as opinion, not as a substitute for a certified mechanic’s in-shop evaluation.

Use at Your Own Risk

Acting upon the advice provided is done entirely at the user’s own discretion and risk. Ask a Mechanic expressly disclaims any liability for injury, loss, or damage arising from use of this information.

Missed Appointment and Refund Policy

By scheduling an appointment with Ask a Mechanic, you agree to the following terms:

No-Show and Missed Appointment Policy:

If you fail to attend your scheduled appointment without prior notice, the session will be considered a “no-show.” No refunds, credits, or rescheduling options will be provided for missed appointments.

Cancellation Policy:

Appointments may be rescheduled or canceled with no penalty if at least 24 hours’ notice is provided. Cancellations made less than 24 hours before the scheduled time are non-refundable.

Refunds:

All payments are final. No refunds will be issued for missed or late appointments. It is your responsibility to ensure you are available and prepared at your scheduled time.

By booking, you acknowledge and accept this policy in full.